There can be multiple reasons on your account being "suspended indefinitely". Suspensions typically occur when:
1) You have already created an account on Veryable's platform, then attempted to create a second duplicate account. In an effort to prevent Fraud, Veryable only allows one account per Operator. If you believe this is the case, please contact your local support by selecting Support -> Contact Us-> Live Chat or email us at [email protected] to verify your information and regain access of the correct account.
2) You have violated the terms of service concerning attendance, practice improper communication, and/or practice inappropriate behavior.
or
If you would like to have your suspension reviewed, please contact your local support team at [email protected]