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I created an account and when I log in it says "suspended indefinitely". What does this mean?

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4 comments

  • Lovon Shuler

    I have never had an account with this app I had no idea it even existed until I attempted to make my account. I also did not break terms of service as the app does not even allow you to take ops until after you pass the prerequisites. My account was suspended during the background check, I have no criminal record or anything that would fail a background check.

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  • Benji Nelson

    Hello Lovon! It looks like there was an issue with the information you submitted on your background check. I will create a ticket from this comment and send you the link that Checkr sent to your email on 11/4/21.

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  • Lovon Shuler

    That email chain was never responded to once I followed up. I was asked if the suspension occurred during the background check which I replied yes to and have been awaiting an answer since November, I have already opened another email chain via ticket. All I was asked to submit was my name and ssn both were inputted correctly; I would love to begin working alongside veryable as soon as possible, Thank you! 

     

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  • Benji Nelson

    Hey Lovon! Please take a look at the ticket we created so that we can discuss any sensitive information that may arise. You should see this ticket come to your email. 

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