There can be multiple reasons on your account being "suspended indefinitely". Suspensions typically occur when:
1) You have already created an account on Veryable's platform, then attempted to create a second duplicate account. In an effort to prevent Fraud, Veryable only allows one account per Operator. If you believe this is the case, please contact your local support by selecting Support -> Chat or email us at support@veryableops.com to verify your information and regain access of the correct account.
2) You have violated the terms of service concerning attendance, practice improper communication, and/or practice inappropriate behavior.
or
3) If you have not used your Vault Account, received any payout, or made any transactions in over 6 months, it is possible your account has been suspended due to the closure of your Vault account. Because you can only receive payout via the Vault account, your account was suspended. Once you consent to our new banking partner, the suspension will be automatically removed.
If you would like to have your suspension reviewed, please contact your local support team at support@veryableops.com
Comments
4 comments
I have never had an account with this app I had no idea it even existed until I attempted to make my account. I also did not break terms of service as the app does not even allow you to take ops until after you pass the prerequisites. My account was suspended during the background check, I have no criminal record or anything that would fail a background check.
Hello Lovon! It looks like there was an issue with the information you submitted on your background check. I will create a ticket from this comment and send you the link that Checkr sent to your email on 11/4/21.
That email chain was never responded to once I followed up. I was asked if the suspension occurred during the background check which I replied yes to and have been awaiting an answer since November, I have already opened another email chain via ticket. All I was asked to submit was my name and ssn both were inputted correctly; I would love to begin working alongside veryable as soon as possible, Thank you!
Hey Lovon! Please take a look at the ticket we created so that we can discuss any sensitive information that may arise. You should see this ticket come to your email.
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