From the Cards screen (second icon on the Vault section of the app), find the card for which you need to edit your PIN. At the top right, you should see a vertical ellipses (three dots). Tap these three dots to view the available actions.
To set a PIN:
- Select the "Set PIN" option
- Type the four digit PIN you want to use
- Confirm that PIN again
- Press “Set PIN” to officially add your PIN.
To change a PIN:
- Select the "Change PIN" option
- Type your old four digit PIN at the top
- Right below, enter a new four digit PIN
- Confirm the new PIN again
- Press “Set PIN” to officially change your PIN
IMPORTANT: You have 3 attempts to verify your old PIN in the app or at a store's checkout before a security block is placed on the card for 24 hours. If you forgot your PIN, please contact Visa prior to these 3 attempts. Visa cannot reset your PIN if there is a security block on the card.
Comments
2 comments
How do I set a pin for my virtual vault card?
Hello Earl! At the time, you won't be able to set a PIN for your virtual card, but our tech team is working on adding this functionality in one of the next updates! Be on the lookout for this!
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