I made a transfer but it’s not in my external account. What should I do?

Transfers can take 3-5 business days to process as acknowledged prior to initiating a transfer. Business days are Monday through Friday excluding holidays. If it has been MORE THAN 5 business days, please email us at vault@veryableops.com or navigate to the Vault Support menu to submit a ticket about your transfer. Make sure to include the date and amount of the transfer that you’re missing, as well as the name of the financial institution you were sending the transfer to. If any of this information is missing, it will further delay resolution to your problem.