You may have to provide supplementary documents if your Vault application is "Awaiting Documents". The app will prompt you for any additional documents that are required to complete your application. Please see below for a list of acceptable documents:
Please note: If you are asked to provide an address verification document, our banking partner is attempting to verify the address that you provided in your application.
ID Verification*
- Driver's License
- State ID
- Passport/Passport Card
- Tribal Identification Card
- Alien Identification Card
- Permanent Resident Card/Green Card
- US Visa Card
- State issued Driver’s Permit
- Mexican Matricula Consular Card
- Mexican Voter ID
Address Verification**
- Utility Bill
- Bank Statement
- Lease Agreement
- Pay Stub
- Insurance Bill/Statement
- Driver’s License (unexpired)
SSN Verification***
- Filed Tax Return
- W-2
- Social Security Card
- 1099
ID Verification*: Must include an unexpired government issued photo ID. Front and back images of all ID documents except passports are required.
Address Verification**: Any document must be current within the last 6 months to be considered valid. Utility Bills, Bank Statements or Pay Stubs must be current within the last six months. Lease agreement must be signed and currently valid (ex. 12 month lease dated 10 months ago).
SSN Verification***: Tax Return or W-2 must be current within the past two filing years.
IMPORTANT: Please ensure that when taking these photos they are clear and unobstructed to ensure quick resolution. Uploading the wrong documents or photos that are out of focus will further delay your application. If you uploaded a document that was marked invalid, take a close look at the reason before making a new submission.
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