Support Admin (Benji)

1. General
2. Suspension
3. Why is my access denied? I have an error that says "You are not authorized to access this account."

Hello Belisha! We have created a ticket from your comment and one of our support members will get in touch with you regarding your account status. 

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• Support Admin (Benji)
• August 09, 2022 17:24
• 0 votes

1. General
2. Suspension
3. Why is my access denied? I have an error that says "You are not authorized to access this account."

Hello Nathaniel! After checking the notes on your account, it appears that your account is suspended due to a no-show to an Op. The suspension is currently set for 30 days. If you have questions, p...

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• Support Admin (Benji)
• August 08, 2022 15:18
• 0 votes

1. General
2. ...
3. Email/Password Issues
4. I forgot my password and am unable to get into my account. What do I do?

Hello David, After looking back through the tickets submitted, the Ops Coordinator in your local market responded within one hour of your password inquiry on Tuesday. With these types of request, w...

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• Support Admin (Benji)
• August 08, 2022 15:12
• 0 votes

1. General
2. Suspension
3. My account is suspended. How do I request reinstatement?

Hello Carlos! It appears that the business disputed you as a no show. Please reach out to your local support team through the Chat feature in the app if this was an error. We will have to confirm y...

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• Support Admin (Benji)
• August 03, 2022 14:17
• 0 votes

1. General
2. Getting Started
3. How do I get started?

Hello Ricky! I am having some trouble understanding your issue. We do not have any error messages like the one you described. It sounds like you confirmed your attendance on an Op and then may have...

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• Support Admin (Benji)
• August 01, 2022 15:47
• 0 votes

1. General
2. Suspension
3. Why was my account suspended? How long will it last?

Hello Samson! It looks like you have already reached out about this on Thursday 6/16 and our team explained the reason for your suspension. They asked you the following questions: "Did you bid for ...

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• Support Admin (Benji)
• June 20, 2022 14:34
• 0 votes

1. General
2. Suspension
3. Why is my access denied? I have an error that says "You are not authorized to access this account."

Hello Thomas! We had some issues with login yesterday, but they have been resolved.  If you normally log in with Facebook, you will need to use the email associated with your Facebook account to se...

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• Support Admin (Benji)
• June 15, 2022 13:43
• 0 votes

1. General
2. Suspension
3. Why is my access denied? I have an error that says "You are not authorized to access this account."

Hello Roosevelt! It looks like your last Op was on 5/20 and I don't see any bid activity on your account since that date. In order to work an Op, you have to bid and the business has to accept your...

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• Support Admin (Benji)
• June 07, 2022 14:06
• 0 votes

1. General
2. Suspension
3. Why is my access denied? I have an error that says "You are not authorized to access this account."

Hello Kenneth! I have created a ticket from this comment and your local support team will reach out to you!

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• Support Admin (Benji)
• June 06, 2022 21:47
• 0 votes