Benji Nelson

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Activity overview

Latest activity by Benji Nelson
  • Benji Nelson created an article,

    Can I expedite my Vault card?

    Currently, there is no option to expedite your Vault card with Veryable. This takes 7-10 business days to arrive, and it will be sent to the address we have on file. You do have the ability to chan...

  • Benji Nelson created an article,

    Can I use my email to verify my Vault account?

    Vault requires the use of a phone number verification process. You are not able to use your email to verify your account instead of using a phone number. 

  • Benji Nelson created an article,

    How do I verify my income?

    Contractors are not classified as employees, therefore the company they are contracting with cannot verify their employment or income. For income verifications, there are a few ways to complete the...

  • Benji Nelson created an article,

    Can I use my virtual card at an ATM?

    No, you are only able to use your physical card at the ATM. 

  • Benji Nelson created an article,

    Can I delete my Vault account?

    Once you have transitioned over to Vault, you are unable to cancel your Vault account without also cancelling your Veryable account. Veryable is only able to pay you through Vault and any previous ...

  • Benji Nelson created an article,

    Can I cancel a transfer?

    You cannot cancel a transfer from your Vault account to an external account once you have initiated it. Once initiated, the funds have left your Vault account and we no longer have control over thi...

  • Benji Nelson created an article,

    What is a permanent suspension?

    In some cases, your actions are beyond what we deem as acceptable behavior on our platform. While we do not permanently suspend Operators regularly, we also do not tolerate inappropriate actions or...

  • Benji Nelson commented,

    Hello Jesse! Vault is the only payment system that Veryable will use going forward. There is no way to deactivate Vault without deactivating your Veryable account. 

  • Benji Nelson commented,

    Hello Jesse! Once you updated your payment method to Vault, this is where your Op payments will go going forward. Remember that with Vault, you receive next day payment even during weekends and hol...

  • Benji Nelson commented,

    Hello Joseph! Let me convert your comment to a ticket so that one of our Support team members can look into this for you.