Support Admin (Benji)
- Total activity 285
- Last activity
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Activity overview
Latest activity by Support Admin (Benji)-
Support Admin (Benji) created an article,
How do I access my Vault statement?
Statements for your Vault account will be available between the 1st and the 5th of the month for the previous month's transactions. For example, your October statement is available some time betwee...
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Support Admin (Benji) created an article,
What is a piecework Op?
Piecework, also called task-based pay or output-based pay, is a way of paying Operators for what they accomplish based on the measurable outcome of their work. For example, if an Operator's task is...
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Support Admin (Benji) commented,
Hello Nicole! I have created a ticket from your comment and your local Operations Coordinator will get back with you about your payout.
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Support Admin (Benji) created an article,
What documents can I use for verification on my Vault account?
You may have to provide supplementary documents if your Vault application is "pending review." Here is a list of acceptable documents if documents are required: ID Verification* Driver's License ...
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Support Admin (Benji) created an article,
What is an invitation to bid?
Businesses have the option to invite Operators to bid on certain Ops. They may be selecting individual Operators or they could be inviting their entire labor pool. This is why even if you have been...
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Support Admin (Benji) commented,
Hello Carlos! I have created a ticket from your comment. I will also reach out to your local team to find out more about what is happening here.
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Support Admin (Benji) commented,
Hello Nicholas! I have created a ticket from your comment. Someone from your local support team should be reaching out about this. To check the status of the ticket, you can go to the Support menu ...
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Support Admin (Benji) commented,
Hello Belisha! We have created a ticket from your comment and one of our support members will get in touch with you regarding your account status.
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Support Admin (Benji) commented,
Hello Nathaniel! After checking the notes on your account, it appears that your account is suspended due to a no-show to an Op. The suspension is currently set for 30 days. If you have questions, p...
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Support Admin (Benji) commented,
Hello David, After looking back through the tickets submitted, the Ops Coordinator in your local market responded within one hour of your password inquiry on Tuesday. With these types of request, w...