Experience Lead (MH)

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Activity overview

Latest activity by Experience Lead (MH)
  • Experience Lead (MH) created an article,

    Why does my Vault say "Your Vault account is closed"?

    There are various reasons your Vault account could be closed. For example, inactive accounts without transactional activity for an extended period of time may be closed by the bank as part of their...

  • Experience Lead (MH) created an article,

    Why Would I Need to Re-Apply to Vault?

    You may have received a pop-up screen in the app prompting you to resubmit your Vault application. This is due to your previous application being out-of-date. To finalize the creation of your new a...

  • Experience Lead (MH) created an article,

    My account was closed. Where is my balance check?

    If your Vault account has been closed and your remaining account balance was greater than $1.00, a check will be issued to the address on file. Please allow 4-6 weeks from the date of account closu...