I need to update my phone number

Ensuring the correct phone number is listed on your account is mandatory for login access. If you need to update your phone number, please follow these steps: 

Updating your phone number if you’re logged out: 

1. Tap I Already Have an Account on the launch page of our app.
2. Tap Find Account below the phone number entry box.
3. Enter your old phone number.
4. Enter your Wallet passcode.
5. Enter your new phone number.
6. Enter the six-digit verification code that was sent to your new number.
7. Check your email address on file for a reset link, and tap Verify Phone Number in the email. 
   • The link is expected to bring you back to our app signed in, and your number updated in our systems. This step must be done on the device with our application installed on it.

Updating your phone number if you’re logged in: 

1. Navigate to the Account tab (icon of a person).
2. Tap Profile.
3. Enter your wallet passcode to access your profile settings.
4. Tap Update next to your existing phone number.
5. Enter your new phone number.
6. Enter the six-digit verification code that was sent to your new number.
7. Check your email address on file for a reset link, and tap Verify Phone Number in the email.
   • The link is expected to bring you back to our app still signed in, and your number updated in our systems. This step must be done on the device with our application installed on it.

Still experiencing trouble with the steps provided? Navigate to this article for visual steps.