If you received an account closure notice, this means your Branch account will close in 30 days. Accounts that have been inactive for 18 months are automatically closed.
During the 30-day timeframe, your account will be limited to:
- Viewing account statements
- Confirming and updating personal information
- Moving funds off of the account
These features will no longer be available:
- Your Branch card will be deactivated
- No new deposits, withdrawals, recurring payments, or inbound transfers will be processed
In the meantime:
Please make sure you take the opportunity to transfer any remaining funds from your Branch Wallet to an external bank account or another supported method.
Once the account becomes permanently closed, you may sign up for Branch again using the information here: How do I Sign Up for Branch?
Click here for more details on account closure notices, or contact Branch.
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