I am having an issue activating my card

Once you’ve received your card, there’s two ways to activate it: 

From the App:

1. Navigate to the Wallet tab.
2. Tap Activate Card on the "Your card is on the way!" banner. If you are unable to locate this message, swipe the rotating banner to the left.
3. Scan the QR code that was included on the flyer you received with your Branch card.
4. Set your PIN if/when prompted.

Over the Phone: 

• If you misplaced the paper that was included with the QR code and your new Branch card, contact our support line at +1 (769) 227-3737, and choose option 1 for assistance.
  
   

If you are still having issues updating your email, take a look at this article or contact Branch.