Checkr is the third party that processes all of the Veryable background checks. It might be that they need more information in order to complete your background check. If Checkr needs more information from you, they will send you an email.
If Checkr has requested information from you, please make sure you submit the information as soon as possible in order to prevent further delays or a suspension on your background check.
If you would like to check the status of your background check, you can contact Checkr via email or visit their candidate portal.
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