General

Getting Started

• Operator Guidebook
• I am trying to sign up but I have been put on a waitlist. What does this mean?
• Prioritize Your Safety: Adding an Emergency Contact on Veryable
• Navigating Veryable: From New Operator to Thriving Contactor!
• How do I get started?
• Getting Started: Learning About Ops and Bids

Operator Pre-Requisites

Your Veryable Resume

• How do I receive my Veteran's badge?
• Why do I need a Veryable Resume?
• Who's looking at my profile?
• What are skills?
• What are certifications?
• What are industries?

Bidding

• Can I filter the Ops on the dashboard?
• Do I have to confirm my Op after acceptance?
• What is "Flex -Start"?

Drug Screening

• Am I required to take a drug screen?
• The company that accepted my bid requires drug screening. How do I go about getting tested?

Check In and Check Out

• Checking In/Out with Your Location
• I do not have any data or wifi on my phone, how do I check in/out?
• Why can't I Check In/Out?
• How do I Check-In/Out of my Op?

W2 Ops

• W2 Ops with Veryable

Payment

• How do I verify my income?
• Can I delete my Vault account?
• Where is my payment?
• I worked yesterday, but haven't been paid today. Why?
• I haven’t been paid or I’ve been paid a different amount due to a dispute. What does that mean?

Operator's Club

• How does the Operator Referral program work?
• What is the Operator's Club?

Ratings

• How do I rate a business?
• How do the ratings work?
• What do the stars mean on my rating?
• What do ratings mean to me?
• Where do I find my ratings in the app?
• Why should I keep my ratings higher?

Operator Perks

• What are the Exclusive Operator Perks?

Suspension

• Why is my access denied? I have an error that says "You are not authorized to access this account."
• What is a permanent suspension?
• Why was my account suspended? How long will it last?
• I created an account and when I log in it says "suspended indefinitely". What does this mean?

App Issues

• Why are there are no Ops in my area?
• I'm having technical issues. What can I do?

Support

• Contact Us
• Why am I getting an "Unable to Verify" error?
• How do I get in touch with my local support?
• How do I change my name in the app?
• How do I change my personal information?
• I received a notification that my work has been disputed. What does this mean?