General

Getting Started

• How do I get started?
• What is the Operator Onboarding Quiz?
• Can I access Veryable from my desktop?
• What documents can I use for verification on my Vault account?

Operator Pre-Requisites

Support

• Veryable Operational Status
• Why am I getting an "Invalid Phone Number" error?
• How do I get in touch with my local support?
• How do I change my personal information?
• I received a notification that my work has been disputed. What does this mean?
• How do I delete my Veryable account?

Payment

• How do I verify my income?
• Can I delete my Vault account?
• Where is my payment?
• I worked yesterday, but haven't been paid today. Why?
• I haven’t been paid or I’ve been paid a different amount due to a dispute. What does that mean?

Drug Screening

• Am I required to take a drug screen?
• The company that accepted my bid requires drug screening. How do I go about getting tested?

Bidding

• Do I have to confirm my Op after acceptance?
• What is "Flex -Start"?

Your Veryable Resume

• How do I receive my Veteran's badge?
• Why do I need a Veryable Resume?
• Who's looking at my profile?
• What are skills?
• What are certifications?
• What does manage companies mean?

Operator's Club

• How does the Operator Referral program work?
• What is the Operator's Club?

Ratings

• How do I rate a business?
• How do the ratings work?
• What do the stars mean on my rating?
• What do ratings mean to me?
• Where do I find my ratings in the app?
• What is a reliability rating?

Operator Perks

• What is the Veryable Operator Marketplace?
• What are Operator Perks?

Suspension

• Why is my access denied? I have an error that says "You are not authorized to access this account."
• What is a permanent suspension?
• Why was my account suspended? How long will it last?
• I created an account and when I log in it says "suspended indefinitely". What does this mean?
• My account is suspended. How do I request reinstatement?

App Issues

• Why are there are no Ops in my area?
• I'm having technical issues. What can I do?