Customer Experience (KF)
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Recent activity by Customer Experience (KF)-
What are the limits for my card usage (W2)?
Although you can use your Branch Wallet like a regular bank account, there are some fees and card limits that can/will apply when using your W2 Branch account. For a detailed list of fees and limit...
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I’m both a W2 and 1099 worker and need to be paid to my debit card via Branch Direct for both classifications, what do I need to do?
If you are both a W2 and 1099 worker and need to be paid via Branch Direct for both classifications, all you have to do is link an existing bank account with a valid Visa or Mastercard Debit Card a...
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How do I get started?
Thank you for expressing interest in Veryable! First, you will want to use your mobile device to download our Veryable app from the Google Play Store or the App Store. Once you have downloaded the ...
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I’m both a W2 and 1099 worker and need to be paid to my Branch Wallet for both classifications, what do I need to do?
If you are both a W2 and 1099 worker and are setting up your wallets for the first time, you will need to complete two applications; one for each classification type to receive payments! In the Ver...
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W2 Paystub
You can only view a pay stub associated with W2 Ops! To access your W2 pay stubs, please follow these steps in the app: Operator dashboard -> Click the “Payouts” -> Select “W2” -> Select “View Pays...
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I worked a W2 Op. When will I get paid?
W2 ops are now paid out the same as regular Ops on the Veryable platform. Payments are processed the next day after an Op has ended between 11 AM CST and 1 PM CST, and it should become available in...
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What if I already have a Background Check with Ascen?
If you currently have a background check on Ascen, you will not be asked to redo the background check. Please proceed to the VWS Agreements section!To review and check the completion of your pre-re...
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What is the new W2 Transition?
We’re excited to announce that your W-2 employer is transitioning from Ascen to Veryable Workforce Services, LLC (VWS), updating how W-2 Ops are managed through the Veryable platform.Good news: Wit...
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What if I already have a Branch account?
If you are a 1099 Operator with a Branch payment method, you will continue to use your current payment method. If you are a W2 Operator with an existing Branch Wallet, please complete your Branch W...
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W2 Onboarding Pre-reqs
In the app, you will be prompted to complete your new VWS Onboarding steps. This onboarding will look similar to the onboarding steps that you completed on the Veryable app; however there will be a...